FAQs

Q?

So why don’t vehicle manufactures tune their vehicles?

A.

       No, not at all if you use a Viezu dealer.  Sadly some engines can be over-tuned, “stressing” the engine, transmission, cooling systems, brakes, etc, and reducing the life span and reliability of the car.  This is why it is so important to choose the best, the research and development that is carried out ensures all our tuning is of the very highest standard possible.  We take great care to ensure that all of our modifications have no detrimental effect on your car.   In many cases the economy tune actually helps to extend the life of components such as the clutch and gearbox by making the delivery of the power far less aggressive and smoothing the overall drive of the vehicle

 

Q?

Will a remap invalidate my car’s warranty?

A.

      No. A remap or any aftermarket work cannot and will not automatically invalidate a vehicle’s warranty.  It is very common for fleet users and companies to fit a speed limiter to their vehicles; other drivers may want to fit a tow-bar, or upgraded sound system to their vehicle.  These are common fitments, but they are after market changes just like a remap.  Your tow-bar does not invalidate your warrant so why should your remap?

However, manufacturers do of course have the right to investigate and possibly reject a warranty claim if the failure is directly related to and caused by the tuning, (remember not all tuning is the same quality as a Viezu file). Therefore, for your total peace of mind, all of Viezu’s tuning files are insured and guaranteed; if our tuning causes a failure inside or outside of the warranty period you are covered.  This is exactly why you should choose S.E.T Remapping for all your tuning work.  Only Viezu dealers have this depth of cover and we will be happy to show you and talk through the Viezu tuning Insurance Policy.  We say this with confidence because of the rigorous testing regime all ECU remapping and vehicle tuning files go through, and we even give a life-time software guarantee too for reinstallation.

 

Q?

Should I tell my insurance company?

A.

      Whilst the upgrade in many cases is undetectable, the responsible and correct answer to this question has to be “yes”, your insurance company should be notified of any modifications including tuning. However, the good news is many insurance companies do not penalise you for upgrades of this nature, particularly if you’re tuning for increased fuel economy.

Q?

Will my fuel consumption go up after an upgrade?

A.

       No, in fact quite the opposite, even on a performance tune, if you continue to drive the car in the same way as you did before the upgrade, your fuel consumption will probably improve. Of course if you have a track day motorsport tuning map installed on the car and you are driving the car under the conditions with which full-on motorsport tuning is intended you’re likely to find a slightly reduced mpg figure.  In just about all other cases though our tuning will improve your vehicle’s fuel economy.

Economy tuning can have a dramatic effect on fuel consumption, with considerable improvements being achieved along with huge money savings on fuel.  All of our fuel economy tuning has a money back promise, if you are not delighted – you don’t pay for the tuning.

Q?

Will the life span of my engine be reduced?

A.

       No, not at all if you use a Viezu dealer.  Sadly some engines can be over-tuned, “stressing” the engine, transmission, cooling systems, brakes, etc, and reducing the life span and reliability of the car.  This is why it is so important to choose the best, the research and development that is carried out ensures all our tuning is of the very highest standard possible.  We take great care to ensure that all of our modifications have no detrimental effect on your car.   In many cases the economy tune actually helps to extend the life of components such as the clutch and gearbox by making the delivery of the power far less aggressive and smoothing the overall drive of the vehicle.

Q?

£5 Million insurance

A.

Viezu files are insured not only for public liability, but also for the act of remap file writing and tuning to the value of £5million GBP.